Shipping and returns

Shipping

Free shipping on every order to anywhere in the United States. No minimum, no surprises at checkout.

You'll get an email with tracking as soon as your order ships.

30-day Cozy Guarantee

Not warm enough within 30 days? Contact us for a refund.

To start, email heavyhugofficial@outlook.com with your order number within 30 days of delivery and we'll walk you through it.

Damaged or wrong item

If anything arrives damaged or isn't what you ordered, email us a photo within 7 days of delivery and we'll make it right.